Finding the MAC Address of the iCCU

A MAC address is a unique identifier assigned to network interface cards (NICs) during manufacturing. It's a 12-digit hexadecimal number that serves as a physical address for network devices within a local network. It is the "hardware fingerprint" of a device.

The MAC Address for an iCCU is not readily accessible without pinging it directly. To determine the physical address of the unit, use the procedure below.

The instructions are for Windows 11 but would be similar for Windows 10.

  • Open Command prompt (Windows key, then type cmd):
  • Type: ping 192.168.1.218 (or the known IP of the iCCU)
    • This refreshes the cache, wait for it to finish
  • Type arp -a
    • This is the Address Resolution Protocol command and is for mapping IP addresses to the device MAC address (ARP) cache on a local network
  • Look at the Interface section for the iCCU's IP (you may need to scroll up)
    • The Physical Address next the IP is the MAC address
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